Refunds & Exchange Policy

Change of mind returns

We do not offer refunds for change of mind returns for online-store purchases.

Faulty returns

Returns will be accepted on any faulty or wrongly described merchandise within 14 days of receipt of goods.  If an item is faulty or wrongly described you may request a refund, an exchange for another. This Policy does not exclude or replace your rights under any applicable law.

How to return in-store purchases

prior to returning faulty merchandise please call our office first to make us aware of the problem 03 62732838

Purchases made on-line can be returned to Keir Enterprises (Tas) Pty. the purchases cost of return to P.O. Box 343 Moonah Tas. 7009

You will be required to send your receipt of purchase with the goods being returned.

Refunds for faulty or wrongly described merchandise will be processed using the same method of payment used to make your purchase. Allow 14 days from receipt of faulty goods for exchange or refund.


These products are quality checked prior to shipping if goods are found faulty please refer back to the faulty Goods return policy.